Your Privacy Is Our Responsibility

During account creation, login, and transactions, you provide the following information directly to us:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password and security question answers
• Payment information (bKash, Nagad, Rocket, Upay, or bank transfer)
• Documents provided for identity verification (national ID or equivalent)

When you browse our platform, the following information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Time spent on the platform and navigation patterns
• Game play history and activity logs
• Cookies and session data (see Section 4 for details)

• Creating and managing accounts
• Processing and verifying transactions
• Maintaining gaming history and balances
• Reviewing and improving overall platform performance
• Identifying and resolving technical issues

• Preventing and detecting fraudulent activity
• Age verification and identity confirmation
• Implementing responsible gaming policies
• Monitoring suspicious activity
• Complying with applicable laws and regulations

• Providing 24/7 live chat and email support
• Sending important account-related notifications
• Informing you about relevant promotional offers (you can opt out at any time)
• Responding to your complaints and inquiries

We work with certain trusted third-party service providers to operate our services, such as:

• Payment processing organizations (bKash, Nagad, Rocket, Upay, etc.)
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.)
• Data analytics and cybersecurity service providers
• Customer support technology providers

These partners receive only the information necessary to provide their specific services and are required to comply with our privacy standards.

We may be required to disclose information to authorities in the following circumstances:

• As part of a court order or valid legal process
• When required for financial fraud or money laundering investigations
• Upon a valid request from a government regulatory body
• In urgent situations to protect the life or safety of another person

Cookies are small text files stored in your browser. ln999 uses cookies for the following purposes:

• Essential Cookies: Maintaining login sessions and ensuring basic functionality
• Functional Cookies: Remembering your language preferences and settings
• Analytical Cookies: Reviewing platform usage to improve services
• Security Cookies: Preventing unauthorized access

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly. You can contact us at [email protected] at any time to manage cookies.

ln999 stores your information according to the following policy:

• Active account data is retained until the account is closed
• Transaction records are kept for a defined period to meet legal requirements
• Some information may be retained after account closure due to legal obligations
• Information that is no longer needed is securely deleted

We apply industry-standard technical measures to protect your information:

• SSL (Secure Sockets Layer) encryption — on all data transmissions
• Secure data storage methods and encrypted databases
• Regular security audits and vulnerability assessments
• Strict access controls — only authorized staff can access data
• Two-Factor Authentication (2FA) support

While we strive to ensure the highest level of protection, complete security on the internet cannot be guaranteed. If you notice any suspicious activity, please contact us immediately.

ln999 is a platform for individuals aged 21 and above only. We do not intentionally collect personal information from anyone under 21.

• Age is verified at the time of account registration
• If we learn that a minor has registered, the account will be closed immediately
• Any collected information will be deleted through the proper process
• If you learn that a minor has registered, please notify us at [email protected]

• Right to Know: You can find out what information we hold about you
• Right to Correction: You can request that incorrect or incomplete information be corrected
• Right to Deletion: In certain circumstances, you can request that your information be deleted
• Right to Portability: You can request your information in a readable format
• Right to Object: You can object to certain types of data processing

If you no longer wish to receive our promotional emails or messages, you can at any time:

• Click the "Unsubscribe" link at the bottom of the email
• Go to account settings and update your communication preferences
• Write to us at [email protected]

Please note that even if you opt out of marketing communications, important account-related notifications will continue to be sent.

ln999 supports Bangladesh's popular payment methods — bKash, Nagad, Rocket, Upay, and bank transfer. We pay special attention to protecting your financial information:

• Payment processing happens directly through the secure systems of the respective payment services
• We never store your mobile banking PIN or bank password
• Transaction records are stored in encrypted form
• The minimum deposit limit of ৳500 and withdrawal limit of ৳800 also help with automatic fraud prevention
• Suspicious transactions are automatically flagged for review

ln999 may update this privacy policy as needed. For any significant changes:

• The "Last Updated" date at the top of this page will be changed
• A notification may be sent by email for significant changes
• A notification may be shown when logging into the platform

Continuing to use the platform after an update will be considered your consent to the new policy. Therefore, it is recommended that you review this page regularly.